Coaching software

Text messaging for coaching apps.

Session reminders, accountability check-ins, billing alerts — the texts that keep sessions attended and the work between them moving.

Free to author & testNo credit cardUS & Canada

9:41
Saturday, June 13

Acme: Summit Coaching: your appointment with Coach Dana is confirmed for Thu Jun 25, 10:00am. Reply STOP to opt out.

Our free message templates are live.
Sending arrives Summer 2026.

The moment

A text can change the outcome.

A client commits to three outreach calls on Monday and by Thursday nothing has moved, with the next session already looming. A mid-week text gets a one-line reply the same day, and the session opens on progress instead of catch-up.

Summit Coaching: mid-week check-in - any progress on the three outreach calls? Reply and let us know where you're at. Reply STOP to opt out.
2 done, last one tomorrow
The messages

Coaching apps messages. And all of the others.

All nine message categories are included — one registration.

Session lifecycle

Keeps 1:1 sessions confirmed, attended, and reflected on — the billable spine of a coaching practice.

Session confirmed
Session tomorrow
Join your session
Session moved
We missed you
Session reflection
Discovery-call follow-through

Gets a booked discovery call to actually happen, and recovers the prospect who misses it.

Discovery call confirmed
Discovery call tomorrow
Rebook your call
Group program & cohort

Welcomes new members of a group program and fills the live cohort calls.

Welcome to the program
New group call posted
Group call starting
Between-session accountability

The core coaching loop — a mid-week nudge on the committed action, answered with a one-line reply.

Accountability check-in
Action item due
Package billing

Keeps a monthly coaching package active when a card fails, and confirms every renewal or change.

Card declined
Package updated
The details

Common questions

When should the accountability check-in go out?

Mid-week — roughly halfway between sessions.

More detail

The recap lands right after the session while it's fresh; the check-in earns its place mid-week, when the commitment is most likely to slip. Too early gets 'haven't started yet,' too late can't change the week. Halfway between sessions is the useful default.

Should a check-in text ask about the goal or how the client is doing?

The specific commitment — the action they agreed to, not how they're doing.

More detail

'Any progress on the three calls?' gets a concrete reply a coach can act on. 'How are you doing?' gets a mood, and it pulls the message toward personal territory that belongs in a session, not a text. Name the action, invite a one-line answer.

Does a missed discovery call get the same follow-up as a client no-show?

Same rebook message, different clock — the discovery-call follow-up goes out within the hour, the client one at end of day.

More detail

A prospect who missed the intro call is still deciding and cools off fast, so speed matters. An active client already trusts you; an instant text after a miss reads as pushy. Both get a link to pick a new time, and neither mentions fees.

When do I ask clients if it's okay to text them?

Right when they give you their phone number for the first time.

More detail

For a coaching practice, that's usually when the client books their first session. That's when texting makes sense to them and the ask feels natural. RelayKit hosts an opt-in page for your app — your AI tool will know how to link to it from the right spot in your flow.

The paperwork

You build the feature. We handle the bureaucracy.

Every text message carries a stack of carrier rules. We've read all of it, so you don't have to.

Registration handled

Getting approved on your own can take weeks.

Most registrations clear in about three days. We handle the filing, so you can keep building your app.

Messages compliant

Send the wrong kind of message and carriers block it — silently.

Every message is checked against carrier rules before it sends, not just passed through.

Opt-ins & opt-outs covered

Miss a single STOP and the fines add up fast.

We stop instantly. Consent is tracked and enforced at delivery, not wired up by you.

The build

Give your AI tool a build spec, not a pile of docs.

RelayKit generates implementation instructions for your AI tool. Messages, variables, event triggers, testing steps, and integration guidance arrive for smooth integration.

Claude CodeCursorWindsurfGitHub CopilotClineCodex

Slots into ShipFast, Supastarter, MakerKit, and Vercel + Supabase.

import { RelayKit } from 'relaykit';

const relaykit = new RelayKit();

await relaykit.appointments.sendConfirmation(customer.phone, {
  date: 'Fri, Jun 6',
  time: '2:00 PM',
});

That's the send.

The test

Preview list

Your safe audience for sending test messages, before and after launch.

  • JoelVerified
    (555) 867-8842
  • SarahVerified
    (555) 412-5519
  • MikeInvited
    (555) 290-3301
+ Invite someone

Run test messages through real phones.

Add yourself, your team, your beta testers. Each person verifies once. After that, your app's messages work for them exactly the way they'll work for customers.

Trigger your real flows — a booking, a code, a reminder — and see the whole loop land: sent, delivered, your database updated.

The process

What it takes to go live.

No telecom expertise required. We handle the carrier side.

01 · PLAN

Choose your messages

Pick the messages your app needs from templates that already know the rules.

Browse the messages →
02 · BUILD

Build and test

Hand the spec to your AI tool, then test the full flow on real phones before launch.

03 · LAUNCH

Go live

RelayKit handles registration and delivery. A few days to approval.

The price

Simple pricing.

Stage 1

Build for free

Set up your messages. Add the code to your app. Test with real phones. No credit card.

Stage 2

Go live for $49 + $19/mo

We file your registration with carriers. Approval takes a few days. 500 messages included per month, then $8 per additional 500. Full refund if you're not approved.

What $19/mo includes.

500 messages a month
Your own sending number
Delivery, opt-outs & quiet hours
A hosted compliance site
Carrier rule-change tracking

Marketing messages add $10/mo. Volume pricing above 5,000 messages. US and Canada at launch. We don't handle HIPAA, healthcare-regulated workflows, or enterprise procurement.

The numbers

When a message can't wait, send a text.

Messages from an app only work when someone sees them. Here's how text and email compare.

Gets opened
Text message98%
Email~20%
Time to first open
Text message~90 sec
Email~90 min
Gets a reply
Text message~45%
Email~6%
Gets through
Text message~98%
Email~84%

Industry SMS-vs-email benchmarks, 2025–26 — open and response from SMS-marketing aggregates; email inbox placement from Validity's 2025 deliverability report. SMS open is inferred from delivery, not pixel-tracked; reported email open rates are distorted by tracking-pixel prefetch and blocking.

The problem

The rules show up after you start building.

US carriers require these from every business that sends texts. Getting approved can take weeks if not done right.

Registration

Before anything sends, your business gets registered in a central registry that every US carrier checks — legal name, tax ID, website, and what you plan to send. Details have to match your IRS records exactly, or the application bounces.

RelayKit collects this during setup and files the registration for you.

Carrier review

Reviewers check your registration and your messages against carrier rules before you're allowed to send. Other providers typically take two to three weeks — and every rejection restarts the clock, with no guarantee the next round clears.

RelayKit submissions are prepared to pass the first time; approval typically takes a few days.

Consent requirements

You have to collect and keep proof that every recipient agreed to get texts from you — how they opted in, when, and which kinds of messages they agreed to. Someone who signed up for appointment reminders hasn't agreed to marketing.

RelayKit provides the opt-in language and keeps the consent records automatically.

Build a compliance website

Reviewers visit your website looking for a privacy policy with specific mobile-data language, posted terms, and a visible description of your texting program. A missing or half-finished site is the single most common reason registrations get rejected.

RelayKit generates and hosts a compliance site for you — privacy policy, terms, and opt-in page included.

STOP and HELP handling

A reply of STOP has to halt messages to that person immediately, and HELP has to get a real answer — automatically, every time. Getting it wrong is a fast way to get a number shut down.

RelayKit handles both at the delivery layer; when someone replies STOP, we stop.

Message restrictions

Carriers limit what businesses can say over text: entire content categories are banned, links get scrutinized, and messages outside your registered use case can get your number flagged. The rules live across multiple carrier policies, and they change.

RelayKit's templates already follow them, and custom messages are checked before they send — not just passed through.

The start

The messages are ready now. Sending arrives Summer 2026.

You can start with the messages today. When sending launches, your AI tool wires up the integration, you test on real phones, and registration and opt-outs stay handled behind the scenes.

Keep exploring