Compliance & GRC SaaS

Text messaging for compliance and GRC apps.

Failing controls, overdue reviews, security tasks — the texts that reach the right person before a compliance gap becomes an audit finding.

Free to author & testNo credit cardUS & Canada

9:41
Saturday, June 13

Acme: Acme GRC Critical: Control failing — MFA enforcement on prod-auth. Details: acme.app/controls/4821 Reply STOP to opt out.

Our free message templates are live.
Sending arrives Summer 2026.

The moment

A text can change the outcome.

A control drifts out of compliance at 2am. The on-call security lead gets a text and remediates before the audit window closes.

Acme GRC Critical: Control failing — MFA enforcement on prod-auth. Details: acme.app/controls/4821 Reply STOP to opt out.
Fixed
The messages

Compliance & GRC SaaS messages. And all of the others.

All nine message categories are included — one registration.

Platform account lifecycle

Keeps the customer's own GRC-platform account secure and active.

Verify phone
New sign-in
Trial ending
Confirm change
Failing control alert

Notifies the control owner the moment a continuous test detects drift, then escalates if unacknowledged.

Control failing
Owner ACK needed
Critical control down
Reviewer / approval deadline

Pushes approvers toward an access review or control-approval deadline before it lapses.

Review due
Approval needed
Deadline today
Employee compliance task

Assigns a security task to an individual and nudges until complete.

Task assigned
Task overdue
The details

Common questions

Who gets the alert when a control falls out of compliance — the control owner or the whole security team?

The control owner first, then escalate if they don't acknowledge. Most GRC platforms assign each control to a named owner — that person is responsible for remediating it. The first text goes to them. If they don't reply ACK within your configured window, the escalation ping fires to a security lead or manager. Broadcasting to the whole team before the owner has a chance to respond creates noise and diffuses accountability.

What's the difference between an access review deadline text and a failing-control alert?

One is time-bound and scheduled; the other fires when continuous monitoring detects drift. An access review deadline has a known date — it's a calendar event with a text reminder. A failing-control alert fires the moment an automated check detects a control is out of compliance, which can happen any time. The remediation urgency is similar, but the trigger logic in your system is different. Build them as separate notification flows even if they go through the same channel.

Do I need to ask employees before texting them security tasks?

Yes — being part of your organization doesn't automatically mean they agreed to receive texts. The right place to capture it is during onboarding or their first login to the compliance tool. RelayKit hosts an opt-in page for your app — your AI tool will know how to wire it in once you tell it where new employees set up their profile.

How many reminders should I send for an overdue employee task before stopping?

Weekly nudges until complete, with a cap of three or four before escalating to a manager. Security tasks have a completion deadline that matters — policy acceptance, device enrollment, training — so you can't just stop after one miss. Weekly reminders work for most cadences. After three or four with no action, the right move is a manager escalation rather than another employee text. At that point the person knows about the task; the problem is motivation, not awareness.

The paperwork

You build the feature. We handle the bureaucracy.

Every text message carries a stack of carrier rules. We've read all of it, so you don't have to.

Registration handled

Getting approved on your own can take weeks.

Most registrations clear in about three days. We handle the filing, so you can keep building your app.

Messages compliant

Send the wrong kind of message and carriers block it — silently.

Every message is checked against carrier rules before it sends, not just passed through.

Opt-ins & opt-outs covered

Miss a single STOP and the fines add up fast.

We stop instantly. Consent is tracked and enforced at delivery, not wired up by you.

The build

Give your AI tool a build spec, not a pile of docs.

RelayKit generates implementation instructions for your AI tool. Messages, variables, event triggers, testing steps, and integration guidance arrive for smooth integration.

Claude CodeCursorWindsurfGitHub CopilotClineCodex

Slots into ShipFast, Supastarter, MakerKit, and Vercel + Supabase.

import { RelayKit } from 'relaykit';

const relaykit = new RelayKit();

await relaykit.appointments.sendConfirmation(customer.phone, {
  date: 'Fri, Jun 6',
  time: '2:00 PM',
});

That's the send.

The test

Preview list

Your safe audience for sending test messages, before and after launch.

  • JoelVerified
    (555) 867-8842
  • SarahVerified
    (555) 412-5519
  • MikeInvited
    (555) 290-3301
+ Invite someone

Run test messages through real phones.

Add yourself, your team, your beta testers. Each person verifies once. After that, your app's messages work for them exactly the way they'll work for customers.

Trigger your real flows — a booking, a code, a reminder — and see the whole loop land: sent, delivered, your database updated.

The process

What it takes to go live.

No telecom expertise required. We handle the carrier side.

01 · PLAN

Choose your messages

Pick the messages your app needs from templates that already know the rules.

Browse the messages →
02 · BUILD

Build and test

Hand the spec to your AI tool, then test the full flow on real phones before launch.

03 · LAUNCH

Go live

RelayKit handles registration and delivery. A few days to approval.

The price

Simple pricing.

Stage 1

Build for free

Set up your messages. Add the code to your app. Test with real phones. No credit card.

Stage 2

Go live for $49 + $19/mo

We file your registration with carriers. Approval takes a few days. 500 messages included per month, then $8 per additional 500. Full refund if you're not approved.

What $19/mo includes.

500 messages a month
Your own sending number
Delivery, opt-outs & quiet hours
A hosted compliance site
Carrier rule-change tracking

Marketing messages add $10/mo. Volume pricing above 5,000 messages. US and Canada at launch. We don't handle HIPAA, healthcare-regulated workflows, or enterprise procurement.

The numbers

When a message can't wait, send a text.

Messages from an app only work when someone sees them. Here's how text and email compare.

Gets opened
Text message98%
Email~20%
Time to first open
Text message~90 sec
Email~90 min
Gets a reply
Text message~45%
Email~6%
Gets through
Text message~98%
Email~84%

Industry SMS-vs-email benchmarks, 2025–26 — open and response from SMS-marketing aggregates; email inbox placement from Validity's 2025 deliverability report. SMS open is inferred from delivery, not pixel-tracked; reported email open rates are distorted by tracking-pixel prefetch and blocking.

The problem

The rules show up after you start building.

US carriers require these from every business that sends texts. Getting approved can take weeks if not done right.

Registration

Before anything sends, your business gets registered in a central registry that every US carrier checks — legal name, tax ID, website, and what you plan to send. Details have to match your IRS records exactly, or the application bounces.

RelayKit collects this during setup and files the registration for you.

Carrier review

Reviewers check your registration and your messages against carrier rules before you're allowed to send. Other providers typically take two to three weeks — and every rejection restarts the clock, with no guarantee the next round clears.

RelayKit submissions are prepared to pass the first time; approval typically takes a few days.

Consent requirements

You have to collect and keep proof that every recipient agreed to get texts from you — how they opted in, when, and which kinds of messages they agreed to. Someone who signed up for appointment reminders hasn't agreed to marketing.

RelayKit provides the opt-in language and keeps the consent records automatically.

Build a compliance website

Reviewers visit your website looking for a privacy policy with specific mobile-data language, posted terms, and a visible description of your texting program. A missing or half-finished site is the single most common reason registrations get rejected.

RelayKit generates and hosts a compliance site for you — privacy policy, terms, and opt-in page included.

STOP and HELP handling

A reply of STOP has to halt messages to that person immediately, and HELP has to get a real answer — automatically, every time. Getting it wrong is a fast way to get a number shut down.

RelayKit handles both at the delivery layer; when someone replies STOP, we stop.

Message restrictions

Carriers limit what businesses can say over text: entire content categories are banned, links get scrutinized, and messages outside your registered use case can get your number flagged. The rules live across multiple carrier policies, and they change.

RelayKit's templates already follow them, and custom messages are checked before they send — not just passed through.

The start

The messages are ready now. Sending arrives Summer 2026.

You can start with the messages today. When sending launches, your AI tool wires up the integration, you test on real phones, and registration and opt-outs stay handled behind the scenes.

Keep exploring