Junk removal & hauling

Text messaging for junk removal and hauling apps.

Booking confirmations, arrival-window pings, quote approvals, payment receipts — the texts that carry a same-day haul from booked to paid.

Free to author & testNo credit cardUS & Canada

9:41
Saturday, June 13

Acme: Haul Away Co: your appointment with your crew is confirmed for Thu, 12-3pm. Reply STOP to opt out.

Our free message templates are live.
Sending arrives Summer 2026.

The moment

A text can change the outcome.

The crew leaves for a job and the customer has no idea a truck is close, so the driveway's still blocked when it pulls up. A text sent the moment the truck departs gets the customer to the door with the path clear before the crew arrives.

Haul Away Co: your crew is on the way, ETA about 25 min. Reply STOP to opt out.
Ok, clearing the driveway now
The messages

Junk removal & hauling apps messages. And all of the others.

All nine message categories are included — one registration.

Booking & arrival window

Confirms a new pickup, reminds the customer of their window, and pings them the moment the crew leaves for the address.

Pickup confirmed
Window tomorrow
Window opens soon
Crew on the way
On-site quote & job complete

Sends the truck-space price for the customer to approve, confirms when the haul is done, and asks for a review while the job's still fresh.

Quote ready to approve
Haul complete
Review request
Reschedule & window change

Updates the pickup window when a route gets backed up or a customer needs to move it, and offers a rebook if the crew couldn't get in.

Window moved
Pickup cancelled
Couldn't get in
Payment & receipt

Closes the job financially once the haul is done, since junk removal is pay-on-completion, and flags a declined card-on-file charge.

Payment received
Card declined
Same-day overflow waitlist

Queues a same-day request when every truck is booked and lets the customer know the moment one frees up.

Added to today's list
Truck's free
The details

Common questions

When should the 'crew is on the way' text send — a fixed time before the window, or when the truck actually leaves?

When the truck actually leaves for the address, not a fixed clock time.

More detail

Junk removal windows are broad (a 2-3 hour block), so a scheduled reminder can't hit the right minute. Trigger the text off dispatch — the moment the crew heads out — so the ETA is real and the customer has time to clear a path before the truck arrives.

What goes in the on-site quote text — a price, or just a link to review it?

Just a link — the price itself stays on the quote page.

More detail

The crew prices against truck space on the spot, and a bare number in a text can read as final before the customer's seen what's included. A link to a quote screen shows the breakdown and lets them accept or decline there.

What if the crew arrives and no one's home or the items aren't accessible?

Send a no-show text offering to rebook, not a missed-appointment penalty.

More detail

A blocked driveway or a no-show is common enough with same-day windows that the message should stay low-friction — no blame, just a fast path to a new window. The crew has already made the trip; the priority is getting the job rescheduled before the customer books a competitor instead.

When do I ask users if it's okay to text them?

Right when they give you their phone number for the first time.

More detail

For junk removal, that's usually when the customer books a pickup. That's when texting makes sense to them and the ask feels natural. RelayKit hosts an opt-in page for your app — your AI tool will know how to link to it from the right spot in your flow.

The paperwork

You build the feature. We handle the bureaucracy.

Every text message carries a stack of carrier rules. We've read all of it, so you don't have to.

Registration handled

Getting approved on your own can take weeks.

Most registrations clear in about three days. We handle the filing, so you can keep building your app.

Messages compliant

Send the wrong kind of message and carriers block it — silently.

Every message is checked against carrier rules before it sends, not just passed through.

Opt-ins & opt-outs covered

Miss a single STOP and the fines add up fast.

We stop instantly. Consent is tracked and enforced at delivery, not wired up by you.

The build

Give your AI tool a build spec, not a pile of docs.

RelayKit generates implementation instructions for your AI tool. Messages, variables, event triggers, testing steps, and integration guidance arrive for smooth integration.

Claude CodeCursorWindsurfGitHub CopilotClineCodex

Slots into ShipFast, Supastarter, MakerKit, and Vercel + Supabase.

import { RelayKit } from 'relaykit';

const relaykit = new RelayKit();

await relaykit.appointments.sendConfirmation(customer.phone, {
  date: 'Fri, Jun 6',
  time: '2:00 PM',
});

That's the send.

The test

Preview list

Your safe audience for sending test messages, before and after launch.

  • JoelVerified
    (555) 867-8842
  • SarahVerified
    (555) 412-5519
  • MikeInvited
    (555) 290-3301
+ Invite someone

Run test messages through real phones.

Add yourself, your team, your beta testers. Each person verifies once. After that, your app's messages work for them exactly the way they'll work for customers.

Trigger your real flows — a booking, a code, a reminder — and see the whole loop land: sent, delivered, your database updated.

The process

What it takes to go live.

No telecom expertise required. We handle the carrier side.

01 · PLAN

Choose your messages

Pick the messages your app needs from templates that already know the rules.

Browse the messages →
02 · BUILD

Build and test

Hand the spec to your AI tool, then test the full flow on real phones before launch.

03 · LAUNCH

Go live

RelayKit handles registration and delivery. A few days to approval.

The price

Simple pricing.

Stage 1

Build for free

Set up your messages. Add the code to your app. Test with real phones. No credit card.

Stage 2

Go live for $49 + $19/mo

We file your registration with carriers. Approval takes a few days. 500 messages included per month, then $8 per additional 500. Full refund if you're not approved.

What $19/mo includes.

500 messages a month
Your own sending number
Delivery, opt-outs & quiet hours
A hosted compliance site
Carrier rule-change tracking

Marketing messages add $10/mo. Volume pricing above 5,000 messages. US and Canada at launch. We don't handle HIPAA, healthcare-regulated workflows, or enterprise procurement.

The numbers

When a message can't wait, send a text.

Messages from an app only work when someone sees them. Here's how text and email compare.

Gets opened
Text message98%
Email~20%
Time to first open
Text message~90 sec
Email~90 min
Gets a reply
Text message~45%
Email~6%
Gets through
Text message~98%
Email~84%

Industry SMS-vs-email benchmarks, 2025–26 — open and response from SMS-marketing aggregates; email inbox placement from Validity's 2025 deliverability report. SMS open is inferred from delivery, not pixel-tracked; reported email open rates are distorted by tracking-pixel prefetch and blocking.

The problem

The rules show up after you start building.

US carriers require these from every business that sends texts. Getting approved can take weeks if not done right.

Registration

Before anything sends, your business gets registered in a central registry that every US carrier checks — legal name, tax ID, website, and what you plan to send. Details have to match your IRS records exactly, or the application bounces.

RelayKit collects this during setup and files the registration for you.

Carrier review

Reviewers check your registration and your messages against carrier rules before you're allowed to send. Other providers typically take two to three weeks — and every rejection restarts the clock, with no guarantee the next round clears.

RelayKit submissions are prepared to pass the first time; approval typically takes a few days.

Consent requirements

You have to collect and keep proof that every recipient agreed to get texts from you — how they opted in, when, and which kinds of messages they agreed to. Someone who signed up for appointment reminders hasn't agreed to marketing.

RelayKit provides the opt-in language and keeps the consent records automatically.

Build a compliance website

Reviewers visit your website looking for a privacy policy with specific mobile-data language, posted terms, and a visible description of your texting program. A missing or half-finished site is the single most common reason registrations get rejected.

RelayKit generates and hosts a compliance site for you — privacy policy, terms, and opt-in page included.

STOP and HELP handling

A reply of STOP has to halt messages to that person immediately, and HELP has to get a real answer — automatically, every time. Getting it wrong is a fast way to get a number shut down.

RelayKit handles both at the delivery layer; when someone replies STOP, we stop.

Message restrictions

Carriers limit what businesses can say over text: entire content categories are banned, links get scrutinized, and messages outside your registered use case can get your number flagged. The rules live across multiple carrier policies, and they change.

RelayKit's templates already follow them, and custom messages are checked before they send — not just passed through.

The start

The messages are ready now. Sending arrives Summer 2026.

You can start with the messages today. When sending launches, your AI tool wires up the integration, you test on real phones, and registration and opt-outs stay handled behind the scenes.

Keep exploring