Text messaging for logistics and fleet management apps.
Delivery status updates, driver dispatch, fleet alerts — the texts that keep shipments moving and deliveries landing on the first attempt.
Free to author & testNo credit cardUS & Canada
Acme: Acme Logistics: Delivery #4471 is arriving soon, about 20 min away. Track it: acme.app/track/4471 Reply STOP to opt out.
Our free message templates are live.
Sending arrives Summer 2026.
A text can change the outcome.
A delivery is 20 minutes out. The recipient misses app notifications. A text gets them to the door in time.
Logistics & fleet SaaS messages. And all of the others.
All nine message categories are included — one registration.
Keeps the recipient informed from dispatch through delivery so they're present at arrival.
Lets the recipient lock and be reminded of a delivery appointment slot.
Assigns work and confirms route or exception changes with drivers.
Surfaces service-due and fault-code events to whoever keeps the vehicles running.
Verifies a new driver's phone and gets them into the dispatch app.
Common questions
What triggers the "arriving soon" text — how does the app know when to send it?
Your platform fires it when the driver crosses a distance or stop-count threshold. Most logistics platforms expose either a geofence event (driver enters a radius around the destination) or a stops-remaining count (two stops away). Either gives you a reliable 15–30 minute heads-up window. Pick whichever your platform surfaces and wire the text to that event — your AI tool will know how to connect it.
Should failed-delivery texts go to the recipient or to the dispatcher?
To the recipient — they're the one who needs to reschedule. When a delivery attempt fails, the recipient gets the text with a reschedule link. The dispatcher already knows from the driver's app. Keeping the two flows separate means the recipient gets actionable information and the dispatcher isn't bottlenecked on relaying it.
When do I ask recipients if it's okay to text them?
When they provide their phone number at checkout or booking. That's the natural moment — they're already entering their contact details and a delivery text makes obvious sense to them. RelayKit hosts an opt-in page for your app — your AI tool will know how to link to it from the right spot in your flow.
How many delivery status texts is too many?
Four is the natural ceiling for most deliveries. Confirmed, shipped, out for delivery, and delivered covers the lifecycle without noise. The arriving-soon text is worth adding for time-sensitive or attended deliveries — that makes five. Beyond that, recipients start ignoring the thread. Failed delivery and reschedule are a separate branch, not additional steps in the main flow.
You build the feature. We handle the bureaucracy.
Every text message carries a stack of carrier rules. We've read all of it, so you don't have to.
Registration handled
Getting approved on your own can take weeks.
Most registrations clear in about three days. We handle the filing, so you can keep building your app.
Messages compliant
Send the wrong kind of message and carriers block it — silently.
Every message is checked against carrier rules before it sends, not just passed through.
Opt-ins & opt-outs covered
Miss a single STOP and the fines add up fast.
We stop instantly. Consent is tracked and enforced at delivery, not wired up by you.
Give your AI tool a build spec, not a pile of docs.
RelayKit generates implementation instructions for your AI tool. Messages, variables, event triggers, testing steps, and integration guidance arrive for smooth integration.
Slots into ShipFast, Supastarter, MakerKit, and Vercel + Supabase.
import { RelayKit } from 'relaykit'; const relaykit = new RelayKit(); await relaykit.appointments.sendConfirmation(customer.phone, { date: 'Fri, Jun 6', time: '2:00 PM', });
That's the send.
Preview list
Your safe audience for sending test messages, before and after launch.
- JoelVerified(555) 867-8842
- SarahVerified(555) 412-5519
- MikeInvited(555) 290-3301
Run test messages through real phones.
Add yourself, your team, your beta testers. Each person verifies once. After that, your app's messages work for them exactly the way they'll work for customers.
Trigger your real flows — a booking, a code, a reminder — and see the whole loop land: sent, delivered, your database updated.
What it takes to go live.
No telecom expertise required. We handle the carrier side.
Choose your messages
Pick the messages your app needs from templates that already know the rules.
Browse the messages →Build and test
Hand the spec to your AI tool, then test the full flow on real phones before launch.
Go live
RelayKit handles registration and delivery. A few days to approval.
Simple pricing.
Build for free
Set up your messages. Add the code to your app. Test with real phones. No credit card.
Go live for $49 + $19/mo
We file your registration with carriers. Approval takes a few days. 500 messages included per month, then $8 per additional 500. Full refund if you're not approved.
What $19/mo includes.
Marketing messages add $10/mo. Volume pricing above 5,000 messages. US and Canada at launch. We don't handle HIPAA, healthcare-regulated workflows, or enterprise procurement.
When a message can't wait, send a text.
Messages from an app only work when someone sees them. Here's how text and email compare.
Industry SMS-vs-email benchmarks, 2025–26 — open and response from SMS-marketing aggregates; email inbox placement from Validity's 2025 deliverability report. SMS open is inferred from delivery, not pixel-tracked; reported email open rates are distorted by tracking-pixel prefetch and blocking.
The rules show up after you start building.
US carriers require these from every business that sends texts. Getting approved can take weeks if not done right.
Registration
Before anything sends, your business gets registered in a central registry that every US carrier checks — legal name, tax ID, website, and what you plan to send. Details have to match your IRS records exactly, or the application bounces.
RelayKit collects this during setup and files the registration for you.
Carrier review
Reviewers check your registration and your messages against carrier rules before you're allowed to send. Other providers typically take two to three weeks — and every rejection restarts the clock, with no guarantee the next round clears.
RelayKit submissions are prepared to pass the first time; approval typically takes a few days.
Consent requirements
You have to collect and keep proof that every recipient agreed to get texts from you — how they opted in, when, and which kinds of messages they agreed to. Someone who signed up for appointment reminders hasn't agreed to marketing.
RelayKit provides the opt-in language and keeps the consent records automatically.
Build a compliance website
Reviewers visit your website looking for a privacy policy with specific mobile-data language, posted terms, and a visible description of your texting program. A missing or half-finished site is the single most common reason registrations get rejected.
RelayKit generates and hosts a compliance site for you — privacy policy, terms, and opt-in page included.
STOP and HELP handling
A reply of STOP has to halt messages to that person immediately, and HELP has to get a real answer — automatically, every time. Getting it wrong is a fast way to get a number shut down.
RelayKit handles both at the delivery layer; when someone replies STOP, we stop.
Message restrictions
Carriers limit what businesses can say over text: entire content categories are banned, links get scrutinized, and messages outside your registered use case can get your number flagged. The rules live across multiple carrier policies, and they change.
RelayKit's templates already follow them, and custom messages are checked before they send — not just passed through.
The messages are ready now.
Sending arrives Summer 2026.
You can start with the messages today. When sending launches, your AI tool wires up the integration, you test on real phones, and registration and opt-outs stay handled behind the scenes.