Translation & interpreting software

Text messaging for translation and interpreting apps.

Assignment offers, deadline nudges, interpreting-session reminders — the texts that keep jobs claimed and delivered on time.

Free to author & testNo credit cardUS & Canada

9:41
Saturday, June 13

Acme: Oakline Translations: new job on ES>EN docs, can you take it? Reply ACK to claim within 30 min. Reply STOP to opt out.

Our free message templates are live.
Sending arrives Summer 2026.

The moment

A text can change the outcome.

A rush assignment sits unread in a freelancer's inbox, and the agency finds out at the deadline, when it's too late to reroute. A text gets an ACK in minutes — the coordinator knows the job is covered the same hour.

Oakline Translations: new job on ES>EN docs, can you take it? Reply ACK to claim within 30 min. Reply STOP to opt out.
ACK
The messages

Translation & interpreting apps messages. And all of the others.

All nine message categories are included — one registration.

Interpreting session lifecycle

Keeps a booked on-site or remote interpreting session covered, from confirmation through cancellation.

Session booked
Day-before reminder
Hour-before reminder
Session moved
Session cancelled
Linguist assignment dispatch

Offers a job to a freelance linguist with a claim-or-reroute window, confirms it, and keeps the deadline in front of them.

Assignment offer
Assignment confirmed
Deadline reminder
Deadline missed
Client project status

Moves a client's document from quote approval to download without status-check emails.

Quote ready
Project confirmed
In translation
Ready for download
Invoices & payouts

Bills the client side and pays the linguist side without invoice-chasing email threads.

Invoice ready
Payment received
Linguist payout sent
Onboarding verification

Proves phone ownership when a new linguist or client account is created.

Verification code
The details

Common questions

How long should a linguist have to claim a job before it reroutes?

Fifteen to thirty minutes for same-day work; a few hours when the deadline is days out.

More detail

Match the window to the job's urgency: an interpreting gap this afternoon can't wait for an evening reply, but a five-day document job can. Whatever the window, tell the linguist in the offer — an ACK deadline they can see beats one they discover.

Can an assignment text name the client or describe the document?

No — language pair, volume, and deadline only; everything else stays behind the portal link.

More detail

Translation work routinely touches legal, medical, and immigration material. A client name or case detail in an SMS is a confidentiality exposure the job didn't need — the linguist sees the full brief after they claim it in the portal.

Who gets the session reminder — the interpreter, the client, or both?

Both — the interpreter an hour before an on-site session, the client the day before.

More detail

The interpreter's risk is arrival, so the hour-out nudge matters most for on-site work. The client's risk is forgetting the session exists, which a day-before reminder solves. They're different audiences in your system — one is workforce, one is a customer.

Do I need to ask freelance linguists before texting them?

Yes — being on your roster doesn't automatically mean they agreed to receive texts.

More detail

The right place to capture it is during vendor onboarding. RelayKit hosts an opt-in page for your app — your AI tool will know how to wire it in once you tell it where new linguists set up their profile.

The paperwork

You build the feature. We handle the bureaucracy.

Every text message carries a stack of carrier rules. We've read all of it, so you don't have to.

Registration handled

Getting approved on your own can take weeks.

Most registrations clear in about three days. We handle the filing, so you can keep building your app.

Messages compliant

Send the wrong kind of message and carriers block it — silently.

Every message is checked against carrier rules before it sends, not just passed through.

Opt-ins & opt-outs covered

Miss a single STOP and the fines add up fast.

We stop instantly. Consent is tracked and enforced at delivery, not wired up by you.

The build

Give your AI tool a build spec, not a pile of docs.

RelayKit generates implementation instructions for your AI tool. Messages, variables, event triggers, testing steps, and integration guidance arrive for smooth integration.

Claude CodeCursorWindsurfGitHub CopilotClineCodex

Slots into ShipFast, Supastarter, MakerKit, and Vercel + Supabase.

import { RelayKit } from 'relaykit';

const relaykit = new RelayKit();

await relaykit.appointments.sendConfirmation(customer.phone, {
  date: 'Fri, Jun 6',
  time: '2:00 PM',
});

That's the send.

The test

Preview list

Your safe audience for sending test messages, before and after launch.

  • JoelVerified
    (555) 867-8842
  • SarahVerified
    (555) 412-5519
  • MikeInvited
    (555) 290-3301
+ Invite someone

Run test messages through real phones.

Add yourself, your team, your beta testers. Each person verifies once. After that, your app's messages work for them exactly the way they'll work for customers.

Trigger your real flows — a booking, a code, a reminder — and see the whole loop land: sent, delivered, your database updated.

The process

What it takes to go live.

No telecom expertise required. We handle the carrier side.

01 · PLAN

Choose your messages

Pick the messages your app needs from templates that already know the rules.

Browse the messages →
02 · BUILD

Build and test

Hand the spec to your AI tool, then test the full flow on real phones before launch.

03 · LAUNCH

Go live

RelayKit handles registration and delivery. A few days to approval.

The price

Simple pricing.

Stage 1

Build for free

Set up your messages. Add the code to your app. Test with real phones. No credit card.

Stage 2

Go live for $49 + $19/mo

We file your registration with carriers. Approval takes a few days. 500 messages included per month, then $8 per additional 500. Full refund if you're not approved.

What $19/mo includes.

500 messages a month
Your own sending number
Delivery, opt-outs & quiet hours
A hosted compliance site
Carrier rule-change tracking

Marketing messages add $10/mo. Volume pricing above 5,000 messages. US and Canada at launch. We don't handle HIPAA, healthcare-regulated workflows, or enterprise procurement.

The numbers

When a message can't wait, send a text.

Messages from an app only work when someone sees them. Here's how text and email compare.

Gets opened
Text message98%
Email~20%
Time to first open
Text message~90 sec
Email~90 min
Gets a reply
Text message~45%
Email~6%
Gets through
Text message~98%
Email~84%

Industry SMS-vs-email benchmarks, 2025–26 — open and response from SMS-marketing aggregates; email inbox placement from Validity's 2025 deliverability report. SMS open is inferred from delivery, not pixel-tracked; reported email open rates are distorted by tracking-pixel prefetch and blocking.

The problem

The rules show up after you start building.

US carriers require these from every business that sends texts. Getting approved can take weeks if not done right.

Registration

Before anything sends, your business gets registered in a central registry that every US carrier checks — legal name, tax ID, website, and what you plan to send. Details have to match your IRS records exactly, or the application bounces.

RelayKit collects this during setup and files the registration for you.

Carrier review

Reviewers check your registration and your messages against carrier rules before you're allowed to send. Other providers typically take two to three weeks — and every rejection restarts the clock, with no guarantee the next round clears.

RelayKit submissions are prepared to pass the first time; approval typically takes a few days.

Consent requirements

You have to collect and keep proof that every recipient agreed to get texts from you — how they opted in, when, and which kinds of messages they agreed to. Someone who signed up for appointment reminders hasn't agreed to marketing.

RelayKit provides the opt-in language and keeps the consent records automatically.

Build a compliance website

Reviewers visit your website looking for a privacy policy with specific mobile-data language, posted terms, and a visible description of your texting program. A missing or half-finished site is the single most common reason registrations get rejected.

RelayKit generates and hosts a compliance site for you — privacy policy, terms, and opt-in page included.

STOP and HELP handling

A reply of STOP has to halt messages to that person immediately, and HELP has to get a real answer — automatically, every time. Getting it wrong is a fast way to get a number shut down.

RelayKit handles both at the delivery layer; when someone replies STOP, we stop.

Message restrictions

Carriers limit what businesses can say over text: entire content categories are banned, links get scrutinized, and messages outside your registered use case can get your number flagged. The rules live across multiple carrier policies, and they change.

RelayKit's templates already follow them, and custom messages are checked before they send — not just passed through.

The start

The messages are ready now. Sending arrives Summer 2026.

You can start with the messages today. When sending launches, your AI tool wires up the integration, you test on real phones, and registration and opt-outs stay handled behind the scenes.

Keep exploring