RelayKit

Workflows for what you build.

Every line of work has its own moments when a text matters. RelayKit knows yours.

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Pick your industry

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Pick your specialty

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Cleaning services

Booking confirmations, arrival alerts, invoice notices. The texts that get the door unlocked and the invoice paid.

Booking & arrival

Confirms the clean when it's booked, reminds the client the day before, tells them what to unlock before the crew leaves, and recovers the slot when nobody can get in.

  1. Booking confirmedSent when a booking is confirmed.
  2. Day-before reminderSent the day before the appointment.
  3. Access prepSent ahead of a visit with the preparation steps to complete before it.
  4. Crew on the waySent when a mobile provider, technician, or driver is en route to the customer.
  5. No-access follow-upSent after a missed appointment.

Clean complete & feedback

Tells the client the clean is done and the home is locked up, then asks how it went.

  1. Clean finishedSent when an on-site job or service visit is finished.
  2. Feedback requestSent after the appointment to collect feedback.

Invoice & payment

Bills the completed clean and recovers a declined card before a recurring plan lapses.

  1. Invoice readySent when a new invoice is issued, with the amount in the text.
  2. Card declinedSent when a customer's card is declined.

Reschedule & cancellation

Confirms a moved or cancelled clean so the client and the crew calendar stay in sync.

  1. Reschedule confirmedSent when an appointment is rescheduled.
  2. Cancellation confirmedSent when an appointment is cancelled.