Workflows for what you build.

Confirms the service call the moment it's booked, then reminds the homeowner the day before, an hour out, and the moment the technician leaves for their door.

1. Appointment confirmedSent when a booking is confirmed.
2. Day-before reminderSent a day or more before the appointment.
3. Hour-before reminderSent about an hour before the appointment.
4. Technician en routeSent when a mobile provider, technician, or driver is en route to the customer.
5. We missed youSent after a missed appointment.

Gets mid-job repair estimates approved without the technician leaving the kitchen, then carries the homeowner through the parts wait to a scheduled return visit.

1. Estimate readySent mid-job, when work is stopped until the customer approves the price.
2. Part orderedSent when a part is ordered for a repair that is waiting on it.
3. Part arrivedSent when an ordered part has arrived and the repair can be scheduled.
4. Return visit confirmedSent when an appointment is rescheduled.

Bills the completed job and recovers a declined card without the shop chasing payment by phone.

1. Invoice readySent when a new invoice is issued, with the amount in the text.
2. Card declinedSent when a customer's card is declined.

Closes out the service request and asks for the review that drives local-search ranking for the shop.

1. Repair completeSent when a ticket is marked resolved or closed.
2. Review requestSent after ticket resolution to collect a rating.