RelayKit

Workflows for what you build.

Every line of work has its own moments when a text matters. RelayKit knows yours.

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Pick your industry

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Pick your specialty

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Coaching apps

Session reminders, accountability check-ins, billing alerts: the texts that keep sessions attended and the work between them moving.

Session lifecycle

Confirms the session, reminds the client, carries the join link, and closes with a reflection request.

  1. Session confirmedSent when a booking is confirmed.
  2. Session tomorrowSent the day before the appointment.
  3. Join your sessionSent shortly before a video appointment, carrying the join link.
  4. Session movedSent when an appointment is rescheduled.
  5. We missed youSent after a missed appointment.
  6. Session reflectionSent after the appointment to collect feedback.

Between-session accountability

Nudges the client mid-week on the action they committed to, and again when the assigned item is due.

  1. Accountability check-in
  2. Action item dueSent on a recurring schedule to prompt a habit, routine, or daily action.

Discovery-call follow-through

Acknowledges an intro-call request, nudges an hour before, and offers a new time when the prospect misses.

  1. Intro call requestedSent to acknowledge an inbound inquiry, lead, or application before a ticket number is assigned.
  2. Discovery call in 1 hourSent about an hour before the appointment.
  3. Rebook your callSent after a missed appointment.

Group program & cohort

Welcomes new members of a group program and fills the live cohort calls.

  1. Welcome to the programSent immediately when a member joins.
  2. New group call postedSent when a new community event is posted.
  3. Group call startingSent shortly before a live community event begins.

Package billing

Keeps a monthly coaching package active when a card fails, and confirms every renewal or change.

  1. Card declinedSent when a customer's card is declined.
  2. Package updatedSent when a renewal, plan change, or cancellation goes through.