Takes a new inquiry from the quote visit booked, to the quote in writing, to the signed contract and the deposit, and follows up a quote that goes quiet.
Text messages in this workflow
1.Request receivedSent when a homeowner's inquiry comes in through the website, so they know it arrived and that someone will reach out. Useful for contractors that answer web inquiries in writing first.
Alderway Remodeling: We got your request. We'll reach out shortly. Reply STOP to opt out.
Missed callSent when a homeowner's call goes unanswered, so they can book a quote visit by text instead of calling another contractor. Useful for contractors who miss calls while on a job.
Alderway Remodeling: We missed your call. Reply STOP to opt out.
2.Quote visit bookedSent when the quote visit is booked, so the homeowner has the day and the window in writing.
Alderway Remodeling: Your quote visit is set for Tue, Oct 6, 2-4 PM. Reply STOP to opt out.
Quote visit movedSent when the quote visit moves, so the homeowner has the new time and nobody waits in for the old one.
Alderway Remodeling: Your quote visit is now Thu, Oct 8, 9-11 AM. Reply STOP to opt out.
Quote visit cancelledSent when the quote visit is cancelled, so the homeowner has it in writing, with a link to book again.
Alderway Remodeling: Your quote visit for Tue, Oct 6, 2-4 PM is cancelled. Reply STOP to opt out.
3.Quote visit tomorrowSent the day before the quote visit, with the window and a link to pick a new time, so nobody drives to an empty house.
Alderway Remodeling: Your quote visit is tomorrow, 2-4 PM. Reply STOP to opt out.
4.An hour outSent about an hour before the visit window opens, as a second reminder on the day. Useful for contractors whose homeowners want a reminder on the day as well.
Alderway Remodeling: Your appointment is today, 2-4 PM. Reply STOP to opt out.
5.On the waySent when the contractor leaves for the quote visit, so the homeowner knows when to expect them. Useful for contractors that like to give an arrival time.
Alderway Remodeling: We're on the way and should arrive in about 20 min. Reply STOP to opt out.
Running lateSent when the contractor will miss the visit window, so a homeowner who stayed home for the visit has the new time.
Alderway Remodeling: We're running late, expected about 4:30 PM. Reply STOP to opt out.
Nobody homeSent when nobody was home for the quote visit, with a link to rebook, so a missed visit does not become a lost job.
Alderway Remodeling: Looks like we missed each other. Reply STOP to opt out.
6.Your quoteSent when the quote is ready, with a link to review and approve it, so the homeowner has it in writing to compare and can find it again.
Alderway Remodeling: Your quote is ready. Review at yourapp.com/quote/4821 Reply STOP to opt out.
7.Contract to signSent when the contract is ready, with a link to review and sign it. Useful for contractors that send the contract to sign online.
Alderway Remodeling: Your remodeling contract is ready. Please sign at yourapp.com/sign Reply STOP to opt out.
8.Quote approvedSent when the homeowner approves the quote, to confirm in writing that the work is going ahead. Useful for contractors that confirm the approval by text.
Alderway Remodeling: Thanks for approving the quote. We'll be in touch with next steps. Reply STOP to opt out.
9.Deposit dueSent when the deposit is due, with the amount, the date and a link to pay. Useful for contractors that take the deposit by link.
Alderway Remodeling: Your deposit of $1,000 is due Nov 20. It holds your place. Pay at yourapp.com/pay Reply STOP to opt out.
10.Deposit receivedSent when the deposit comes in, so the homeowner has a receipt for it. Useful for contractors that take the deposit by card or link.
Alderway Remodeling: Your $1,000 deposit arrived and holds your place. Thank you! See it at yourapp.com/receipt Reply STOP to opt out.
11.Quote still openSent when a quote has gone unanswered for a few days, with the link to approve it again. Useful for contractors that follow up on open quotes by text.
Alderway Remodeling: Your quote is good until Oct 30. Review at yourapp.com/quote/4821 Reply STOP to opt out.
Takes a signed job from the start date, through each work day, change order and payment, to the final walkthrough and the final bill.
Text messages in this workflow
1.Start date setSent when the start date is set, so a homeowner who signed weeks ago has the date in writing.
Alderway Remodeling: Your project start is set for Mon, Nov 2, 7-9 AM. Reply STOP to opt out.
Start date movedSent when materials or another job push the start, so the homeowner has the new date before the old one comes and goes.
Alderway Remodeling: Your project start is now Mon, Nov 9, 7-9 AM. Reply STOP to opt out.
2.Before we startSent before the first day of work, with what to clear and where to park, so the crew can start on time. Useful for contractors that send the prep list in writing.
Alderway Remodeling: We'll be there Mon, Nov 2. Before then, please clear the kitchen and leave the driveway free. Reply STOP to opt out.
3.Work day bookedGoes to the crew, not the homeowner: gives the day, the hours, the address and the crew's part of the job. Useful for contractors that book crews and subcontractors by text.Crew
Alderway Remodeling: Your demo crew shift is set for Mon, Nov 2, 7 AM-3:30 PM at 27 Birch Ln. Reply STOP to opt out.
Work day movedGoes to the crew, not the homeowner: gives the new day and hours when the schedule moves, for example when the cabinets are late. Useful for contractors that schedule crews and subcontractors by text.Crew
Alderway Remodeling: Your shift is now Fri, Nov 6, 7 AM-3:30 PM at 27 Birch Ln. Reply STOP to opt out.
Work day called offGoes to the crew, not the homeowner: says a work day is cancelled, for example for rain or a failed inspection. Useful for contractors that schedule crews and subcontractors by text.Crew
Alderway Remodeling: Your shift on Mon, Nov 2, 7 AM-3:30 PM at 27 Birch Ln is cancelled. Reply STOP to opt out.
4.Tomorrow's jobGoes to the crew, not the homeowner: reminds them the night before of the next day's hours and address. Useful for contractors whose crews move between jobs.Crew
Alderway Remodeling: Your shift is Mon, Nov 2, 7 AM-3:30 PM at 27 Birch Ln. Reply STOP to opt out.
5.Crew on the waySent when the crew sets out in the morning, so the homeowner is ready to open the door. Useful for jobs where the homeowner lets the crew in each day.
Alderway Remodeling: We're on the way and should arrive in about 20 min. Reply STOP to opt out.
6.Choices neededSent before a choice the homeowner owes is due, such as the tile, with a link, so a late choice does not cost a crew day. Useful for jobs where the homeowner picks finishes as the work goes.
Alderway Remodeling: Your tile selection is needed by Nov 6. Please finish it at yourapp.com/tile Reply STOP to opt out.
7.Progress updateSent when the contractor posts an update on the job, with a link to it, so the homeowner knows the job is moving and does not call to ask.
Alderway Remodeling: Your kitchen remodel has an update. See it at yourapp.com/updates Reply STOP to opt out.
No work todaySent when nobody will work on the job today, with the reason and the day the crew is back, so the homeowner is not left wondering whether anyone is coming.
Alderway Remodeling: We can't work on your job today because the tile is late. The crew is back Wed, Nov 4. Reply STOP to opt out.
Materials delayedSent when materials for the job are late, with the day they are now due. Useful for contractors who order special materials, such as cabinets or tile.
Alderway Remodeling: Materials for your job are delayed and now expected Thu, Nov 12. Reply STOP to opt out.
8.Stage finishedSent when a stage of the job is finished, with a link to see the work. Useful for contractors that mark each stage of the job for the homeowner.
Alderway Remodeling: The framing stage of your job is finished. See it at yourapp.com/jobs/4821 Reply STOP to opt out.
9.Change order to approveSent when the work turns up something new and the job changes, with the change order's amount and a link to approve it before the crew goes on, so nobody argues later.
Alderway Remodeling: Change order #3 for $1,850 needs your OK before we go on. Review at yourapp.com/changes/4821 Reply STOP to opt out.
Change order approvedSent when the homeowner approves a change order, to confirm in writing that the work goes ahead. Useful for contractors that confirm each approval by text.
Alderway Remodeling: Thanks for approving the change order. We'll be in touch with next steps. Reply STOP to opt out.
10.Inspection bookedSent when the city inspection is booked, with the day and window, so the homeowner can be home or clear the way. Useful for jobs where the inspector needs the homeowner there.
Alderway Remodeling: Your city inspector visit is set for Thu, Nov 19, 9-11 AM. Reply STOP to opt out.
11.Progress payment dueSent when a stage is done and its payment is due, with the amount and a link to pay, so the next stage starts on time.
Alderway Remodeling: Your bill INV-4821 for $9,600 is ready. Pay at yourapp.com/pay Reply STOP to opt out.
12.Final walkthroughSent when the final walkthrough is booked, so the homeowner has the day and window in writing. Useful for contractors that book the walkthrough by text.
Alderway Remodeling: Your final walkthrough is set for Fri, Dec 18, 10 AM-12 PM. Reply STOP to opt out.
13.Job completeSent when the job is finished, saying the work is done. Useful for contractors that mark the end of the job before the final bill.
Alderway Remodeling: We're all done, and your new kitchen is ready. Thanks for choosing us! Reply STOP to opt out.
14.The final billSent when the last fixes from the walkthrough are done, with the final amount and a link to pay.
Alderway Remodeling: Your bill INV-4822 for $6,400 is ready. Pay at yourapp.com/pay Reply STOP to opt out.
15.ReceiptSent when a stage payment or the final payment comes in, so the homeowner has a receipt for it. Useful for contractors that take payments by card or link.
Alderway Remodeling: Your payment of $6,400 arrived. Thank you! See your receipt at yourapp.com/receipt Reply STOP to opt out.
Card declinedSent when a card payment fails, with a link to pay another way. Useful for contractors that take stage payments by card.
Alderway Remodeling: Your card ending 4242 was declined. Pay another way at yourapp.com/pay Reply STOP to opt out.
16.How did the job goSent after the job is finished, to ask the homeowner for a review. Useful for contractors that ask for reviews by text.
Alderway Remodeling: Rate your visit at yourapp.com/feedback Reply STOP to opt out.
17.Still unpaidSent when the final bill is still unpaid a week after it went out, with a link to pay, so the contractor does not have to make an awkward call.
Alderway Remodeling: Your bill for $6,400 is past due. Pay at yourapp.com/pay Reply STOP to opt out.
18.One-year checkSent near the end of the first year, with a link to book a warranty visit. Useful for contractors that offer a check at the year mark.
Alderway Remodeling: It's been a year since your last project. Reply STOP to opt out.