RelayKit

Workflows for what you build.

Every line of work has its own moments when a text matters. RelayKit knows yours.

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Pick your industry

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Pick your specialty

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Junk removal

Booking confirmations, arrival-window pings, quote approvals, payment receipts. The texts that carry a same-day haul from booked to paid.

Booking & arrival window

Confirms the booking and gets the customer to the door with the driveway clear before the truck arrives.

  1. Pickup confirmedSent when a booking is confirmed.
  2. Window tomorrowSent the day before the appointment.
  3. Window opens soonSent about an hour before the appointment.
  4. Crew on the waySent when a mobile provider, technician, or driver is en route to the customer.

On-site quote & haul complete

Gets the on-site price approved before work starts, then closes out the finished haul.

  1. Quote ready to approveSent before work starts, when a quote is ready to look over.
  2. Haul completeSent when an on-site job or service visit is finished.
  3. Review requestSent after the appointment to collect feedback.

Reschedule & window change

Keeps the pickup window current when a route slips, and offers a rebook when the haul doesn't happen.

  1. Window movedSent when an appointment is rescheduled.
  2. Pickup cancelledSent when an appointment is cancelled.
  3. Couldn't get inSent after a missed appointment.

Payment & receipt

Receipts a haul paid on completion and recovers a card-on-file charge that doesn't go through.

  1. Payment receivedSent when a payment arrives, with the amount in the text.
  2. Card declinedSent when a customer's card is declined.

Same-day overflow waitlist

Queues a same-day request when every truck is booked and lets the customer know the moment one frees up.

  1. Added to today's listSent when the user joins the waitlist.
  2. Truck's freeSent when the user's spot opens.