Route visit & crew arrival
Reminds the homeowner the day before, tells them what to clear before the crew arrives, pings when the crew is dispatched, and confirms the new day when rain moves the route.
- Tomorrow's routeSent the day before the appointment.
- Gate and yard accessSent ahead of a visit with the preparation steps to complete before it.
- Crew on the waySent when a mobile provider, technician, or driver is en route to the customer.
- Rain moved the visitSent when an appointment is rescheduled.