RelayKit

Workflows for what you build.

Every line of work has its own moments when a text matters. RelayKit knows yours.

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Pick your industry

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Pick your specialty

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Logistics & fleet SaaS

Delivery status updates, driver dispatch, fleet alerts. The texts that keep shipments moving and get deliveries made on the first attempt.

Last-mile delivery status

Keeps the recipient informed from dispatch through delivery so they're present at arrival.

  1. Delivery scheduledSent right after an order is placed and paid.
  2. On the waySent when an order ships, with the tracking link.
  3. Out for deliverySent when a package is out for delivery.
  4. Arriving soon
  5. DeliveredSent when a package is marked delivered.

Dispatch coordination

Assigns work and confirms route or exception changes with drivers.

  1. New load assigned
  2. Route scheduledSent when a shift is assigned.
  3. Delay, needs a claimClaim-required alert; escalates server-side if nobody claims it.
  4. Route changeSeverity-cued threshold or anomaly notification — infrastructure or any watched metric, price, device, or pipeline.

Delivery-window scheduling

Confirms a delivery window and reminds the recipient before the driver arrives, with a reschedule path when nobody's home.

  1. Delivery window confirmedSent when a booking is confirmed.
  2. Delivery tomorrowSent the day before the appointment.
  3. Delivery in 1 hourSent about an hour before the appointment.
  4. Delivery missed

Fleet maintenance & diagnostics

Surfaces service-due and fault-code events to whoever keeps the vehicles running.

  1. Service due
  2. Fault code
  3. Inspection defectSeverity-cued threshold or anomaly notification — infrastructure or any watched metric, price, device, or pipeline.

Driver onboarding

Verifies a new driver's phone and gets them into the dispatch app.

  1. Verify your phoneSent when a user verifies their phone at signup.
  2. Login codeSent when a user logs in with SMS as a second factor. SMS is still commonly used for primary 2FA, but it is less secure than authenticator apps that use temporary one time passwords (TOTP) or passkeys. Consider using one of them instead.