RelayKit

Workflows for what you build.

Every line of work has its own moments when a text matters. RelayKit knows yours.

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Pick your industry

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Pick your specialty

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Marketing automation

Trial alerts, deliverability warnings, billing texts. The texts that keep a sending platform’s customers unblocked and paying.

Sending health alerts

Warns the customer the moment their sending is degrading or blocked.

  1. Bounce rate warningSeverity-cued threshold or anomaly notification — infrastructure or any watched metric, price, device, or pipeline.
  2. Sending pausedSeverity-cued threshold or anomaly notification — infrastructure or any watched metric, price, device, or pipeline.
  3. Send limit reached

Subscription lifecycle

Keeps the paying customer’s account active across billing and plan events.

  1. Trial endingSent a few days before a trial ends.
  2. Payment failedSent when a customer's card is declined.
  3. Subscription confirmedSent when a renewal, plan change, or cancellation goes through.
  4. Account suspendedSent when an account is suspended.

Account security

Protects the customer’s sending account, which controls their entire audience list.

  1. Verification codeSent when a user verifies their phone at signup.
  2. New sign-inSent when an account is accessed from a new device.
  3. Confirmation codeSent before a sensitive action — withdrawal, payment change, ownership transfer.

Support escalation

Moves a blocked customer through a support case when sending is held.

  1. Ticket receivedSent when a support request is logged.
  2. Reply readySent when an agent replies to the ticket.
  3. ResolvedSent when a ticket is marked resolved or closed.