Workflows for what you build.

Walks a new member through their first week, from the moment they join to a check-in on day seven.

1. Welcome to the communitySent immediately when a member joins.
2. Introduce yourselfSent 24-48h after a member joins.
3. Orientation guideSent 3-5 days after a member joins.
4. One week inSent 7 days after a member joins.

Posts a new event for members to RSVP to, then reminds them minutes before it starts.

1. Event postedSent when a new community event is posted.
2. Starting soonSent shortly before a live community event begins.

Sends community news, flags an update that needs members' attention, and marks a member's milestone.

1. Something newSent when there's community news to share.
2. Needs your attentionSent when the community needs member attention.
3. Milestone reachedSent when a member reaches a community milestone.

Warns a member before a trial converts, chases a declined renewal, and confirms the plan once it goes through.

1. Trial endingSent a few days before a trial ends.
2. Card declinedSent when a customer's card is declined.
3. Subscription updatedSent when a renewal, plan change, or cancellation goes through.

Proves a new member's number at signup, carries their sign-in code, confirms a moderator action before it commits, and flags a sign-in from somewhere new.

1. Verify your numberSent when a user verifies their phone at signup.
2. Sign-in codeSent when a user logs in with SMS as a second factor. SMS is still commonly used for primary 2FA, but it is less secure than authenticator apps that use temporary one time passwords (TOTP) or passkeys. Consider using one of them instead.
3. Confirm a moderator actionSent before a sensitive action: making a payment, a withdrawal, a change of payment details, a transfer of ownership.
4. New sign-inSent when an account is accessed from a new device.