Workflows for what you build.

Locks in a grooming, walking, or training appointment, reminds the day before and an hour out, and confirms a cancellation or follows up on a miss.

1. Appointment confirmedSent when a booking is confirmed.
2. Reminder - tomorrowSent the day before the appointment.
3. Reminder - about an hourSent about an hour before the appointment.
4. Appointment cancelledSent when an appointment is cancelled.
5. We missed youSent after a missed appointment.

Confirms a boarding or daycare reservation, tells the parent when the pet is ready to collect, and asks how the stay went.

1. Stay confirmedSent when a booking is confirmed.
2. Ready for pickupSent when a boarded, groomed, or serviced item is ready to be collected.
3. How was the stay?Sent after the appointment to collect feedback.

Lets the pet parent know when the walker is on the way and shares a report once the visit is done.

1. Walker on the waySent when a mobile provider, technician, or driver is en route to the customer.
2. Visit reportSent when a visit is finished and its report is published.

Flags a vaccination coming due, then nudges a lapsed grooming cadence back onto the calendar; the rebook text goes only to clients who gave marketing consent.

1. Vaccination dueSent when a recurring service has a known due date approaching.
2. Time to rebookSent when a recurring service is due and no appointment has been booked yet.

Recovers a declined card, then states an outstanding balance or late-pickup fee with a link to pay.

1. Payment declinedSent when a customer's card is declined.
2. Balance dueSent once when a standing balance is ready to pay.