Workflows for what you build.

Every line of work has its own moments when a text matters. RelayKit knows yours.

1

Pick your industry

2

Pick your specialty

3

Property management

Rent cycle

Nudges a tenant before rent is due, sends the receipt once it posts, chases a declined autopay, and states a past-due balance plainly.

  1. Rent dueSent before a payment is due, with the amount in the text.
  2. Rent receivedSent when a payment arrives, with the amount in the text.
  3. Autopay declinedSent when a customer's card is declined.
  4. Rent past dueSent when a balance is overdue, with the amount in the text.

Maintenance requests

Takes a tenant's repair request from logged to closed, names the technician who has it, and carries every reply in between.

  1. Request loggedSent when a support request is logged.
  2. Technician assignedSent when a ticket is routed to a specific agent.
  3. Update on the repairSent when an agent replies to the ticket.
  4. Repair closedSent when a ticket is marked resolved or closed.

Maintenance visits and entry notices

Gives advance entry notice for a repair visit or an inspection, tells the tenant when the technician leaves and when they are running late, and covers a date that moves or a door nobody opens.

  1. Entry noticeSent when a booking is confirmed.
  2. Visit tomorrowSent the day before the appointment.
  3. Technician on the waySent when a mobile provider, technician, or driver is en route to the customer.
  4. Running lateSent when a provider or crew is running behind, with the new expected time.
  5. Visit movedSent when an appointment is rescheduled.
  6. No accessSent after a missed appointment.

Lease, move-in and renewal

Puts the lease in front of the tenant to sign, confirms it came back, points them at their entry code, and prompts the renewal decision before the window closes.

  1. Lease ready to signSent when a document is ready for the recipient's e-signature.
  2. Lease signedSent when all required signatures are in and the document is executed.
  3. Entry code readySent when a gate or unit access code is ready to collect.
  4. Renewal window closingSent when a non-payment action window is approaching its close.

Portal access and security

Proves the phone at tenant signup, flags a portal sign-in from a new device, and sends a code before an autopay change goes through.

  1. Signup codeSent when a user verifies their phone at signup.
  2. New sign-inSent when an account is accessed from a new device.
  3. Autopay change codeSent before a sensitive action: making a payment, a withdrawal, a change of payment details, a transfer of ownership.