Workflows for what you build.

Tells the homeowner when the project clears a stage, so the months between permitting and switch-on don't read as silence.

1. Permit approvedSent when an application, case, return, or project status changes.
2. Utility connection updateSent when an application, case, return, or project status changes.

Confirms install day, tells the homeowner how to clear the site, and pings them the morning the crew leaves for their address.

1. Install day confirmedSent when a booking is confirmed.
2. How to prep the siteSent ahead of a visit with the preparation steps to complete before it.
3. Day-before reminderSent the day before the appointment.
4. Crew en routeSent when a mobile provider, technician, or driver is en route to the customer.
5. Install completeSent when an on-site job or service visit is finished.

Books the site survey and every visit after it, reminds the day before and an hour out, and covers a date that moves or a gate nobody opens.

1. Visit confirmedSent when a booking is confirmed.
2. Day-before reminderSent the day before the appointment.
3. An hour outSent about an hour before the appointment.
4. Visit movedSent when an appointment is rescheduled.
5. Nobody homeSent after a missed appointment.

Tells the homeowner when monitoring finds a production problem on their system, then tells them when it is producing normally again.

1. Production issue foundSent to affected users during a service issue.
2. Back to normalSent when a service issue is cleared and normal service resumes.

Sends the install crew their job site and hours, and tells them when either one changes.

1. Shift scheduledSent when a shift is assigned.
2. Shift reminderSent ahead of shift start.
3. Job site changedSent when a shift is changed, swapped, or moved.
4. Shift cancelledSent when a shift is cancelled.